Please note that your order will be automatically cancelled if you do not submit your prescription within 5 days. Please send it to us via email at
RXserviceEU@shop.persol.com
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We accept Visa, MasterCard, American Express, Discover, ApplePay, Klarna and PayPal.
All online payments on Persol.com are completely secure, thanks to the Secure Socket Layer (SSL) encryption that is used for every transaction in order to ensure that your order is secure.
You can decide to return any product purchased on persol.com for any reason within 14 days from receiving the shipment.
We know the Holidays are a busy period, so all orders made between 21/11/25 until 17/12/25 have an extended return period of 45 days.
Please consider that the above information does not apply to engraved products, because these have been customised specifically for you. Customised products may, however, be returned if defects are identified
upon receipt.
Please click here to get all information on Returns.